Privacy Policy

Introduction and Overview

Digital Next Stream Plus ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website digitalnextstreamplus.com or use our macroeconomic analysis and financial education services.

This policy complies with Vietnamese data protection laws, including Decree No. 13/2023/ND-CP on Personal Data Protection, and international privacy standards. We encourage you to read this policy carefully to understand our practices regarding your personal information.

By accessing our website or using our services, you agree to the collection and use of information in accordance with this policy. If you disagree with any part of this policy, please do not access our website or use our services.

Information We Collect

Personal Information You Provide

We collect information you voluntarily provide when you register for our educational programs, contact us, or interact with our services. This may include:

Automatically Collected Information

When you visit our website, we automatically collect certain information about your device and browsing behavior:

• IP addresses and approximate geographic location
• Browser type, operating system, and device characteristics
• Website usage patterns, pages visited, and time spent on our platform
• Referral sources and search terms used to find our website
• Technical information about your internet connection and access methods

How We Use Your Information

We use the collected information for legitimate business purposes, including:

Educational Services

• Providing access to macroeconomic analysis courses and financial education materials
• Customizing learning experiences based on your educational background and goals
• Tracking your progress through our educational programs and assessments
• Issuing certificates of completion and maintaining academic records

Communication and Support

• Responding to your inquiries, questions, and support requests
• Sending important updates about our services, policies, and Vietnamese regulatory changes
• Providing technical support and troubleshooting assistance
• Notifying you about new educational opportunities and program launches

Platform Improvement

• Analyzing website usage patterns to improve user experience and educational content
• Conducting research to enhance our macroeconomic analysis methodologies
• Developing new features and educational tools based on user feedback
• Ensuring platform security and preventing fraudulent activities

Information Sharing and Disclosure

We do not sell, rent, or trade your personal information to third parties for marketing purposes. However, we may share your information in specific circumstances:

Service Providers

We work with trusted third-party service providers who assist us in delivering our educational services. These providers have access to your information only as necessary to perform their functions and are contractually obligated to maintain confidentiality.

Legal Requirements

We may disclose your information when required by Vietnamese law, court orders, or government regulations. This includes compliance with financial education licensing requirements and reporting obligations to relevant Vietnamese authorities.

Business Transfers

In the event of a merger, acquisition, or sale of our business assets, your information may be transferred to the new entity, subject to the same privacy protections outlined in this policy.

Your Privacy Rights

Under Vietnamese data protection laws, you have several rights regarding your personal information:

Exercising Your Rights

To exercise any of these rights, please contact our privacy team at info@digitalnextstreamplus.com. We will respond to your request within 15 days as required by Vietnamese law. You may also lodge a complaint with the relevant Vietnamese data protection authorities if you believe your privacy rights have been violated.

Data Security and Protection

We implement comprehensive security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Our security practices include:

Technical Safeguards

• SSL encryption for all data transmissions between your device and our servers
• Regular security audits and vulnerability assessments of our systems
• Multi-factor authentication for administrative access to user data
• Secure data centers with physical access controls and monitoring
• Regular backups with encrypted storage to prevent data loss

Operational Protections

• Employee training on data privacy and security best practices
• Limited access to personal information based on job responsibilities
• Confidentiality agreements for all staff with access to user data
• Incident response procedures for potential data breaches
• Regular security awareness training and policy updates

While we strive to protect your information using industry-standard practices, no method of transmission or storage is completely secure. We encourage you to use strong passwords and keep your account credentials confidential.

Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by Vietnamese law:

Educational Records

Course enrollment data, progress records, and certificates are maintained for seven years after program completion to comply with Vietnamese educational licensing requirements and to provide ongoing verification of your achievements.

Financial Information

Payment records and billing information are retained for five years as required by Vietnamese accounting and tax regulations. Credit card information is processed through secure payment providers and is not stored on our systems.

Communication Records

Support inquiries and communication history are kept for three years to ensure service quality and resolve any ongoing issues. Marketing communication preferences are maintained until you unsubscribe or close your account.

Technical Data

Website analytics and usage data are typically retained for two years to identify trends and improve our platform. IP addresses and device information are anonymized after six months unless needed for security investigations.

Children's Privacy

Our services are designed for adults seeking professional financial education and macroeconomic analysis training. We do not knowingly collect personal information from individuals under 18 years of age without parental consent, as required by Vietnamese law.

If we discover that we have inadvertently collected information from someone under 18, we will take immediate steps to delete such information from our systems. Parents or guardians who believe their child has provided us with personal information should contact us immediately at info@digitalnextstreamplus.com.

For individuals between 16-18 years old interested in our educational programs, we require written parental consent and may offer modified program options appropriate for their age and experience level.

International Users and Cross-Border Data Transfers

While Digital Next Stream Plus operates primarily in Vietnam, we welcome students from other countries who are interested in our macroeconomic analysis education programs. For international users:

Data Processing Location

Your personal information is primarily processed and stored within Vietnam. However, some of our technology providers and educational partners may operate servers in other countries with adequate data protection standards.

Cross-Border Protections

• We ensure all international data transfers comply with Vietnamese data protection requirements
• Service providers in other countries are contractually bound to maintain Vietnamese-equivalent privacy standards
• We use appropriate safeguards such as Standard Contractual Clauses for data transfers
• International students receive the same privacy protections as Vietnamese residents

If you are accessing our services from outside Vietnam, you consent to the transfer and processing of your information in accordance with this policy and Vietnamese data protection laws.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, services, or Vietnamese legal requirements. When we make significant changes, we will:

• Post the updated policy on our website with a new effective date
• Send email notifications to registered users about material changes
• Provide a summary of key changes in plain language
• Allow a reasonable transition period before implementing significant modifications
• Obtain new consent where required by Vietnamese law

We encourage you to review this policy regularly to stay informed about how we protect your information. Your continued use of our services after policy changes indicates your acceptance of the updated terms.

Third-Party Links and Services

Our website may contain links to external websites, educational resources, or financial analysis tools that are not operated by Digital Next Stream Plus. This Privacy Policy applies only to our website and services.

External Website Disclaimer

We are not responsible for the privacy practices or content of third-party websites. Before providing personal information to external sites, we recommend reviewing their privacy policies and terms of service.

Educational Partner Integration

We may integrate with reputable financial data providers and educational platforms to enhance our macroeconomic analysis courses. When you choose to use these integrated services, their privacy policies will also apply to the information they collect.

Social Media Integration

If we provide social media sharing features or login options, please note that information shared through these platforms is governed by their respective privacy policies, not ours.